Laura supported my group in learning and development when she was at Lam. My organization was brand new and I needed Laura’s help to guide me and the organization through a process to learn how to work effectively together. When I came to her, I had an idea of where our gaps were, but had no idea what I needed to help close those gaps. Laura did her own independent assessment by interviewing key members of my group and came back with a comprehensive plan. Her plan was excellent and complete. It is the only time I have worked on an L&D program and did not need to modify the plan presented to me. With her help, the main issues in my group were removed within 6 months and my organization became a very strong team. This was substantiated when we shipped our first major hardware and it worked with very few issues.